Integration & Automation

Integration & Automation for Operational Excellence

In modern business environments, systems and applications must work together seamlessly, and repetitive processes must be automated to maximize efficiency. Our integration and automation solutions help you create a connected digital ecosystem that works for you 24/7.

Our Services

1. System Integration

We connect your applications, databases, and systems, enabling smooth data flow and reducing information silos.

Types of integration:

  • API Integration: REST, SOAP, GraphQL
  • Database Integration: Real-time or batch data synchronization
  • Cloud Integration: Connection between on-premise and cloud applications
  • B2B Integration: EDI, AS2, and other B2B protocols
  • Legacy Integration: Connection of legacy systems with modern applications

2. Process Automation (RPA)

We automate repetitive and manual tasks using Robotic Process Automation, freeing your team for higher-value activities.

Automation examples:

  • Data entry and extraction
  • Report generation
  • Invoice processing
  • Data validation
  • Email management
  • File migration

3. Workflow Automation

We design and implement automatic workflows that manage end-to-end business processes, from initiation to completion.

Workflow examples:

  • Order management
  • Approval processes
  • Onboarding/offboarding
  • Support requests
  • Contract management

4. iPaaS (Integration Platform as a Service)

We implement cloud integration platforms enabling rapid connection of applications without complex custom code.

Platforms we work with:

  • Zapier
  • Make (Integromat)
  • Microsoft Power Automate
  • MuleSoft
  • Dell Boomi

5. Custom API Development

We develop custom APIs enabling secure and scalable integration between your applications and third-party services.

6. Monitoring & Maintenance

We monitor your integrations and automations to ensure optimal performance and intervene promptly in case of issues.

Why Choose Us

  • Technical Expertise: Years of experience in integration and automation
  • Vendor Agnostic: We choose the best technology for your needs
  • Security Focus: We implement the best security and data protection practices
  • Scalability: Solutions that grow with your business
  • Fast ROI: We focus on high-impact automations
  • Continuous Support: Ongoing monitoring and optimization

Our Approach

1. Discovery & Analysis (1-2 weeks)

  • Mapping of current systems and processes
  • Identification of integration and automation opportunities
  • Definition of priorities and success KPIs

2. Design & Architecture (1-2 weeks)

  • Design of integration architecture
  • Selection of technologies and tools
  • Definition of data flows and workflows

3. Development & Testing (2-8 weeks)

  • Implementation of integrations and automations
  • Unit and integration testing
  • User acceptance testing (UAT)

4. Deployment & Training (1-2 weeks)

  • Production deployment
  • Team training
  • Documentation

5. Monitoring & Optimization (ongoing)

  • Performance monitoring
  • Continuous optimization
  • Evolution support

Technologies & Tools

Integration

  • API Management: Kong, Apigee, AWS API Gateway
  • ESB: MuleSoft, Dell Boomi, WSO2
  • iPaaS: Zapier, Make, Power Automate
  • Messaging: RabbitMQ, Apache Kafka, Azure Service Bus

Automation

  • RPA: UiPath, Automation Anywhere, Blue Prism
  • Workflow: Microsoft Power Automate, Nintex, K2
  • Low-Code: OutSystems, Mendix, Microsoft Power Platform

Monitoring

  • APM: New Relic, Datadog, AppDynamics
  • Logging: ELK Stack, Splunk, CloudWatch
  • Alerting: PagerDuty, Opsgenie

Integration Patterns

We implement industry-standard integration patterns:

  • Point-to-Point: Direct connections for simple scenarios
  • Hub and Spoke: Central integration platform
  • Event-Driven: Asynchronous event-based integration
  • Microservices: API-based integration for modern architectures
  • Data Lake: Centralized repository for analytics

Success Metrics

We measure the success of our integrations and automations through:

  • Time Savings: Reduction in process execution time
  • Error Reduction: Decrease in manual errors
  • Cost Savings: Operational cost reduction
  • Productivity: Increase in team efficiency
  • Data Quality: Improvement in data accuracy and consistency
  • System Availability: Integration and automation uptime

Automation Use Cases

Finance & Accounting

  • Automated invoice processing
  • Expense reconciliation
  • Financial report generation
  • Payment approval workflows

HR & Administration

  • Onboarding/offboarding automation
  • Timesheet management
  • Leave request approvals
  • Document management

Sales & Marketing

  • Lead management
  • Email campaign automation
  • CRM data synchronization
  • Sales report generation

Operations & Support

  • Support ticket automation
  • Inventory monitoring
  • Order processing
  • Notification management

Ready to connect your systems and automate your processes? Contact us for a free assessment and discover how we can help you increase efficiency and reduce costs.